At OPTI MYSTIC (A Unit of Tanvi Eye Care), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, stores, or services.
1. Information We Collect
We may collect the following information when you visit or purchase from us:
- Name, contact number, email address, and delivery address.
- Prescription details for eyewear orders.
- Payment details (processed securely through third-party payment gateways).
- Website usage data (cookies, IP address, and browsing history).
2. How We Use Your Information
- To process and deliver your orders.
- To communicate with you about purchases, offers, and services.
- To improve our website, products, and customer experience.
- To comply with legal and regulatory obligations.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your data is only shared with trusted service providers (payment gateways, logistics partners, etc.) to complete transactions and deliveries.
4. Data Security
We take appropriate measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance user experience and track preferences. You may choose to disable cookies in your browser, but certain features may not function properly.
6. Your Rights
- You can request access, correction, or deletion of your personal information.
- You can opt out of promotional communications anytime by contacting us.
7. Contact Us
If you have any concerns regarding your privacy, please reach out to us:
📍 Address: 1st Floor, 74/55 Belayet Ali Road, Barrackpur, North 24 PGS, 700123
📞 Phone: +91 93308 95621 | +91 91239 07217