Welcome to OPTI MYSTIC (A Unit of Tanvi Eye Care). By accessing and using our website, products, and services, you agree to the following terms and conditions. Please read them carefully.

1. General

  • These terms apply to all visitors, customers, and users of our website.
  • By placing an order, you confirm that you are at least 18 years of age or using the site under the supervision of a guardian.

2. Products & Services

  • We offer prescription glasses, sunglasses, frames, lenses, and accessories.
  • Product images are for representation purposes; actual product colors and designs may slightly vary.
  • We reserve the right to update, modify, or discontinue products without prior notice.

3. Orders & Payments

  • All orders are subject to acceptance and availability.
  • Payments must be made through the secure payment options available on our website.
  • We are not responsible for payment failures due to third-party gateway issues.

4. Pricing & Offers

  • Prices are listed in INR and include applicable taxes.
  • Discounts and promotional offers are subject to change and may not be combined unless specified.

5. Shipping & Delivery

  • Orders are shipped to the address provided by the customer.
  • Delivery timelines may vary depending on location and product type (custom lenses may take longer).
  • Free shipping is available on orders above ₹999/- within India.

6. Returns & Refunds

  • Returns and refunds are subject to our Refund Policy, available on this website.
  • Prescription eyewear is custom-made and may not be eligible for return unless defective.

7. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • In case of defective products, our liability is limited to replacement or refund as per policy.

8. Intellectual Property

  • All website content, including text, images, and logos, is the property of OPTI MYSTIC and may not be used without written permission.

9. Governing Law

  • These terms shall be governed by and construed in accordance with the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts in Kolkata, West Bengal.

10. Contact Us

For questions regarding these Terms & Conditions:

📍 Address: 1st Floor, 74/55 Belayet Ali Road, Barrackpur, North 24 PGS, 700123
📞 Phone: +91 93308 95621 | +91 91239 07217